Jazz up your Zendesk by branding your email template with custom HTML! It's a great way to make your Zendesk interactions look and feel like they are part of your brand.
We've added an example of a custom email template below for you to view. You can also download a copy of the HTML email template for the example from the attachment below.
To edit the email templates
- In Admin Center, click the Channels icon () in the sidebar, then select Talk and email > Email.
- In the Email templates section, modify the HTML and text templates as needed.
If you need help, see these topics over on the Zendesk Help Centre:
- If you want to start over with the default version of the template, click the Revert to default link below the template.
- Click Save.
For further information on customising the email template inside Zendesk check out this guide here:
Download email template HTML file here