Zendesk is the ideal solution to deliver on businesses looking to deliver great customer experiences and chasing the ethos of “Put the Customer First”.
Zendesk enables organisations to improve their customer engagement and better understand their customers. Our purpose as a Zendesk Partner is to provide a modern, agile and scalable omnichannel customer engagement platform, that is both beautifully simple and easily extensible, supported by a team of knowledgeable and experienced people with a passion for customer experience.
Customer relationships can be complex, but your software doesn’t have to be! Zendesk was designed to be powerful yet easy and intuitive to use.
Providing your people with simple, beautiful tools helps them stay engaged, work more efficiently and focus on what really matters…delivering an incredible experience for your customers.
Faster time to value
Zendesk is the largest pure play provider of customer engagement and customer experience software in the world. It supports 130,000+ paying customers, across 160+ countries and process over 1.3 Billion interactions per year.
This means most of the capabilities a business needs we already deliver, right out of the box. With Zendesk, you can start to see value in weeks, not months or years.
Empowering your business
The role of customer service is evolving, and to meet changing customer demands, businesses need to be able to react and respond quickly, especially at the front line.
We build Zendesk to be highly flexible and configurable, so companies can operate with more agility, empower your employees and customers and foster innovation across your organisation.