We hear you! Who the heck is successCX and why should you care?
Without blowing our trumpet too much, we are a Zendesk Certified Master Partner for the region that can help you with all your Zendesk needs. Here's a list of some of the items we offer:
- successCX can find the perfect fit for Zendesk products and plans. We can ensure that the Zendesk plan matches exactly what you need, delivering value to the business, and nothing more.
- For new customers, we'll provide you with a launch plan getting you to excellent quicker. Speed to business value is what we deliver.. and as our consultants are Zendesk certified, you know it's done right!
- For existing customers that need assistance or feel their Zendesk is not delivering value, a Health Check might be in order. We'll perform our renowned 10 point health check, ensuring everything is in tip-top shape. Where it is not, we'll provide a success plan on how to get you there fast! Agent shadowing is used to understand the way your team is using Zendesk and we'll develop a plan to drive even more success!
- Customers who want a strategy engagement with us can sign-up to our Managed Services, providing our "white-glove" services.
- Not only do we help you to meet the present business needs, we also can provide you with insights and demonstrations into the new Zendesk functionality. With the Zendesk roadmap we can ensure the solution will align your business strategy and future needs.
To be clear, we only work on Zendesk, so our team are specialists in delivering one thing... value to your business using the world class Zendesk Support and Zendesk Sell platforms.
Ready, Set, Go!