Zendesk Support

• How does IT Service Management (ITSM) work in Zendesk
• How do I change Zendesk ownership?
• Which social media platforms work with Zendesk?
• How do I add a secondary email address or phone number to a Zendesk User Profile?
• How to send a campaign using the Proactive Tickets app
• How does Zendesk work with your company Assets?

Zendesk Talk

• Streamline your number porting request
• How do I migrate a telephone number from an external carrier to Zendesk?
• How do I migrate a number from Freshdesk to Zendesk?
• Talk headset recommendations

Zendesk Chat

• How can Zendesk Chat work for your business?
• How do I auto select the Chat department while suppressing the department field to the end-user?
• Live Chat Tips & Tricks

Zendesk Guide

• How to redirect the help centre logo to your external website
• How to add a custom coloured note box to HC articles

Zendesk Explore

CX Tips & Tricks

• Increase Agent Efficiencies in Zendesk for Better Customer Experiences

Troubleshooting Zendesk

• How do I contact Zendesk Support?
• How to do hard refresh in Chrome, Firefox and IE?
• How do I keep up to date with Zendesk service status, service outages, service incidents?