Hamish

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Activity overview

Latest activity by Hamish
  • Hamish created an article,

    How do I setup Google Analytics in Zendesk Guide?

    Wanting to ensure you're capturing all of the delicious traffic visiting your Zendesk Guide Help Center?Follow these easy steps to ensure the data is flowing through! Important: As of July 1st, 20...

  • Hamish created an article,

    How to improve SEO in Zendesk Guide Help Center - Meta Description

    Search Engine Optimisation (SEO) is designed to help your webpage rank higher on Google and other search engines to help drive traffic. Whilst Zendesk Guide has its own built-in search, we also nee...

  • Hamish created an article,

    Changing the Homepage Layout

    You can easily change the layout of the sections visible on the Homepage according to your preference. This article covers the following topics: Updating your help center layout Available layout s...

  • Hamish created an article,

    Using Dynamic Content

    Dynamic Content allows you to create custom text translations for your Help Center that changes depending on which locale your user is accessing it from. This is particularly important if you are u...

  • Hamish created an article,

    Using the Article Sidebar

    The Article Sidebar displays what articles are available to the user within the current section they are currently viewing on the help center. This article covers the following topics: Types of s...

  • Hamish created an article,

    Using Popular Blocks

    Popular Blocks are manually set tiles that allow you to highlight key articles, sections or any important links to your user on the Homepage. Popular Blocks are different to Promoted Articles due t...

  • Hamish created an article,

    Updating Category Tiles

    Category Tiles allows you to define the display of the categories on the home page and additionally select an image to represent each individual category. The categories displayed are based on the ...

  • Hamish created an article,

    Updating Search Hero settings

    The Search Hero block is visible on the homepage and allows users to search for content on your help center. This article covers the following topics:  Updating the Search Hero settings Available ...

  • Hamish created an article,

    Updating the images in Astro theme

    Astro Theme accepts a variety of formats for images, in a variety of sections. When uploading images it's important to ensure that the file is both the right size and compressed (optional). This gu...

  • Hamish created an article,

    Using Article Callout Boxes inside your articles

    Article callouts are a great way to highlight key information within an article to your users. They are also sometimes called notification boxes. Use them for pointing out helpful tips, important w...