If you're looking to enhance the look and feel of your Zendesk Help Center, purchasing a theme from the Zendesk Marketplace is a quick and easy way to get started. Here's how to do it:
Step 1: Access the Zendesk Theme Marketplace
- Navigate to https://www.zendesk.com/marketplace/themes/ in your web browser.
Step 2: Browse and Choose a Theme
- Browse the available themes and click on any one to view more details.
- Check the theme’s features, compatibility, pricing, and demo if available.
You can check out the themes we have available in the marketplace here: Themes - SuccessCXThemes - SuccessCX
Step 3: Installing the Theme
Before you're able to buy the theme, you must first install it as a trial on your help centre.
- Click the Free Trial button to install the theme.
- Follow the prompts to confirm your Zendesk subdomain for installation.
Step 4: Purchasing the Theme
Once the theme is installed, you can then purchase the theme at any point in time during the trial phase.
- In Knowledge admin, click Customize design (
) in the sidebar.The Themes page opens.
- On the trial theme you want to configure, click the options menu (
), then choose Buy.
- On the theme license page, choose which license type you want to buy, then click Buy now.
- Review your purchase, enter the required details, then click Buy now.

The theme is now purchased and you can use it as your live theme.