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How does IT Service Management (ITSM) work in Zendesk
Adding the "Change" Type to tickets
Installing the SweetHawk Super Suite

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Technical Support
IT Service Management

Installing the SweetHawk Super Suite

Check out the guide here on how to install the SweetHawk Super Suite on your Zendesk account.

How to subscribe to the Super Suite

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How does IT Service Management (ITSM) work in Zendesk

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