We'll show you how to use emojis inside your Explore dashboard and reports. Anywhere you can edit the text inside Explore - you can add an emoji with it. An emoji is considered a text character after all. Adding emojis to your dashboards or reports will allow you to achieve the following:
This article covers the following topics:
-
Adding emojis to the dashboard
- Adding emojis to a report
What you'll need
Skill level: Easy
Time Required: 15 minutes
- Zendesk Explore Professional or Enterprise.
- Editor or Admin permissions (see Giving agents access to Explore).
- An existing dashboard and/or report that you would like to add emojis to.
Adding emojis to the dashboard
We've listed below all the places where you can add emojis on the dashboard level:
- Dashboard name
- Tab name
- Filter name
- Custom text box
Example:
Adding emojis to a report
We've listed below all the places where you can add emojis to a report:
- Report name.
- Custom metric or attribute names.
- Follow the Zendesk Guide here: Creating standard calculated metrics and attributes
- Attribute values via a Renamed Set.
- Follow the Zendesk Guide recipe here: Using renamed and ordered sets to change displayed values
Example: This example utilises emojis within custom metric names