• Transfer ownership to a current administrator
• Find the account owner
• Changing ownership when the owner is no longer available

Transfer ownership to a current administrator

1. In any product, click the Zendesk Products icon () in the top bar, then select Admin Center.

2. Click the Account icon () in the left sidebar, then click Account Owner.

3. Select an administrator from the Account Owner drop-down list. You must have at least one other administrator to see the list.

4. Click Save.

Find the account owner

1. In Admin Center, click  People in the sidebar, then select Team > Team members.

2. Search through the list of team members.

   The team member who is the account owner will have an Administrator (Owner) role.

Changing ownership when the owner is no longer available

If the current account owner is unavailable, collaborate with your IT administrators to gain access to their email address and initiate a password reset.

If you can’t resolve this, contact Zendesk Customer Support to initiate a security review.

For further information please see the Zendesk Guide: Changing the account owner