Account Management
- Unlocking New Potential: The Benefits of Upgrading from Zendesk Professional to Enterprise Suite
- Understanding the Transition from Zendesk Enterprise to Professional: What to Expect
- How to add agents to your Zendesk subscription
- 10 examples of holiday-specific macros for Zendesk
- A beginner's guide to building Zendesk triggers
- Optimising User Profile Names: Leveraging Custom Name Fields on Your Ticket Form for Updates
- How to convert an agents personal macro into a global macro via the API
- How to backup your Google Authenticator codes
- How to manage agents in Zendesk
- Resetting 2-factor authentication
- How do I change the Zendesk account owner?
- How to release a suspended agent seat