This answer is designed to direct the user to click a button to register their newly purchase product. The button which they click, directs the user to the direct product registration form on the help centre.
- There is 100% self-service with this flow and no interaction from an agent required.
This answer utilises the following step types:
- Send a message - This message utilises a button link to direct the user to a submission form on a help centre page.
- Ask if question resolved
- Link to another answer
For further information about each step type please see the Zendesk Guide: Understanding answer step types