Ticket Fields & Forms
- How to Automatically Add a Public Reply or Internal Note to a Ticket Using a Zendesk Trigger
- How to add and remove ticket fields from a Zendesk ticket form with conditions
- How to link your Zendesk help centre form to your external website
- Simplifying Customer Interactions: Setting up Ticket Field Conditionality in Zendesk
- How to configure a Lookup Relationship custom field
- How to test new ticket forms on a test help centre
- Common Regex Ticket Field Expressions for Zendesk
- What is a business impact field in Zendesk Support and why we recommend it?