We're going to show you how to replicate the design and/or placement of the filters visible on the Zendesk dashboard within your own custom dashboard. Filters allow you to manipulate the output of data present inside the reports on the dashboard. A filter is also classed as a widget on the dashboard.
Time filter
This is the first filter (in the screenshot above) which displays the date range which the user would like to filter the dashboard results too.
- Header = Hidden
- Header size = 3
- Border colour: #eeeeee
- Rounded edges = 4
- Background colour = #ffffff
- Filter size: Width = 590 & Height = 70
- Filter placement: X = 32 & Y = 15
- Text colour: #000000
- Text size: 14
Data filter
This is the second row of filters (in the screenshot above) which allows the user to manipulate the dashboard results based on different types of data points.
- Header = Hidden
- Header size = 3
- Border colour: #eeeeee
- Rounded edges = 4
- Background colour = #ffffff
- Filter size: Width = 590 & Height = 70
- Filter placement: Starting from left to right
| X Location | Y Location | |
| Filter 1 | 30 |
80 |
| Filter 2 | 217 | 80 |
| Filter 3 | 402 | 80 |
| Filter 4 | 587 | 80 |
| Filter 5 | 772 | 80 |
| Filter 6 | 958 | 80 |
- Text colour: #000000
- Text size: 14
IMPORTANT: Remember to click Publish to save the changes you've made to your dashboard
Optional: You can also copy and paste widgets or reports across multiple tabs within your dashboard. See the Zendesk Guide: Adding and arranging dashboard widgets - Copying widgets.
For more information see the Zendesk guide here: Customising dashboards