Need to grow your Zendesk team? The SCX Support App makes it simple to request more agent seats.

How to Request Agent Seats

1. Open the SCX Support App from your Zendesk sidebar.
2. Click Request a change.
3. Fill out the information required, including:
   • The number of additional agent seats you require
     • Note: If you have 10 seats and you need 5 more, type 15.
4. Click Submit Change Request.

After Submission

Our team will review your request and get in touch to discuss pricing, billing options, and activation timelines.

Please note: Planning a busy season or expansion? It's best to request additional seats ahead of time to avoid delays.